Frequently Asked Questions
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Mason & Mallery Hot Honey does not have a strict expiration date. Do to the nature of the product honey can last quite a long time. We recommend enjoying your honey within 2 years for maximum flavor and freshness.
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While it may crystallize over time, our honey remains safe to consume and can be reliquefied by gently warming it.
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The original is balanced with a bright sweetness up front then a nice warm finish from the chilies. The XHot comes in with a little more bite being 50% hotter than the original.
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You can reach us anytime via our contact page or email (info@masonmallery.com). We aim to respond quickly—usually within one business day. Feel free to call us with any questions or concerns. 616.893.4716.
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If your are not satisfied with your Mason & Mallery Hot Honey purchase you can return or exchange it within 30 days of purchase for a full refund. If any product is damaged please email us a info@masonmallery.com with pictures of the damage item(s) and your order confirmation. Approved refunds will be processed within 5-7 days.
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When your order ships, you will receive an email notification with tracking details. Orders are processed and fulfilled within 1-2 business days and delivery within the U.S. typically takes 3-5 days.